Sanislink Terms of Service

Effective date: July 27, 2026

Last updated: July 27, 2026

1. Overview

These Terms of Service (“Terms”) are a legal agreement between you and Sanislink Inc. (“Sanislink,” “we,” “us,” or “our”).

Sanislink operates the official Sanislink online store, websites, applications, product-interest forms, smart-ring products, connected services, account features, and related tools and content that link to these Terms (collectively, the “Services”).

The official Sanislink online store is powered by Shopify. Purchases made through the official Sanislink online store are transactions between you and Sanislink Inc., not between you and Shopify.

These Terms incorporate by reference the policies and notices posted through the Services, including the:

• Sanislink Privacy Policy;
• Sanislink Consumer Health Data Privacy Policy;
• Sanislink Shipping Policy;
• Sanislink Refund and Return Policy; and
• any product-specific terms, checkout disclosures, order confirmations, or written offer terms that apply to a particular transaction.

Please read these Terms carefully. They contain important information about orders, pre-orders, service access, disclaimers, limitations of liability, governing law, and your legal rights.

By accessing or using the Services, creating an account, placing an order, submitting a product-interest registration, or otherwise interacting with Sanislink, you agree to these Terms.

If you do not agree to these Terms, do not use the Services.

2. Eligibility and Accounts

2.1 Age and Authority

You must be at least the age of majority in your state, province, country, or region to place an order, make a payment, enter into a binding transaction, or create an account where applicable law requires adult consent.

A minor may use a Sanislink product or connected service only with the involvement, supervision, and legally required authorization of a parent or legal guardian.

If you use the Services on behalf of a company, organization, household member, or another person, you represent that you have authority to accept these Terms and provide the relevant information on that person’s or entity’s behalf.

2.2 Accurate Information

You agree to provide complete, accurate, current, and lawful information when you:

• create or manage an account;
• place an order;
• provide payment or billing information;
• provide a shipping address;
• register a product;
• submit a product-interest form;
• request customer support; or
• otherwise use the Services.

You must promptly update information when it changes.

2.3 Account Security

You are responsible for protecting your account credentials and for activity conducted through your account, except to the extent caused by Sanislink’s failure to use legally required safeguards.

You must not share passwords, verification codes, API keys, or other access credentials.

Contact support@sanislink.com promptly if you believe an account, device, or credential has been accessed or used without authorization.

2.4 One Wearer per Account

For consistent general wellness trends and insights, a Sanislink app account should be associated with one wearer.

More than one Sanislink ring may be registered to the same account only when the rings are intended to be worn by the same person.

A ring registered to one wearer’s account should not be used as a separate person’s device under that account.

3. General Wellness and Non-Medical Notice

Sanislink products, app features, measurements, dashboards, scores, trends, summaries, wellness insights, and related services are intended only for general wellness, lifestyle, and informational purposes.

They are not medical devices, medical advice, healthcare services, or substitutes for professional medical care.

They are not intended to:

• diagnose any disease or medical condition;
• provide treatment or treatment recommendations;
• cure, mitigate, or prevent any disease;
• make clinical decisions;
• provide emergency monitoring;
• detect or report medical emergencies; or
• guarantee any health, fitness, sleep, recovery, or wellness outcome.

Do not use or rely on the Services for emergency response or time-sensitive medical decisions.

You are responsible for deciding whether and how to use general wellness information. Questions about a medical condition, symptom, treatment, or health decision should be directed to a qualified healthcare professional.

4. Current Product and Service Model

4.1 Ceramic Ring Starter Kit

The Sanislink Ceramic Ring Starter Kit is the physical product currently offered for direct paid pre-order through the official Sanislink online store.

The Starter Kit includes one Sanislink Ceramic smart ring and the first year of access to eligible Sanislink app ecosystem and connected ring services, as described on the applicable product page.

A paid pre-order is a purchase of a product that requires preparation, inspection, allocation, device assignment, packaging, and dispatch before shipment.

4.2 Precious-Metal and Display-Only Products

The following products are currently offered for non-binding interest registration only and are not available for direct purchase unless Sanislink later opens ordering through an official written offer:

• Gold-Plated 925 Silver Ring Set;
• 18K Gold Founders’ Edition; and
• Platinum Founders’ Edition.

Submitting an interest registration:

• does not place an order;
• does not collect a payment or deposit;
• does not reserve inventory;
• does not assign a serial number, device, or product unit;
• does not confirm a final price;
• does not confirm availability;
• does not create a delivery or fulfillment obligation;
• does not activate connected service access; and
• does not create a purchase or sale obligation.

Sanislink may contact an interested person according to the person’s selected communication preferences if ordering or additional information later becomes available.

4.3 Sanislink Annual Subscription Renewal

Sanislink Annual Subscription Renewal is a customer-initiated annual renewal payment for eligible Sanislink app ecosystem and connected ring service access.

Sanislink does not automatically charge customers for annual renewal.

Annual renewal is not an automatically renewing or negative-option subscription unless Sanislink later provides a separate, clear disclosure and obtains any agreement or consent required by applicable law.

Renewal notices and payment handling occur outside the App through authorized Sanislink email, support, website, or Shopify systems.

The App may display Annual service status, a service-period end date where available, and related status information. The App is not intended to process, collect, or confirm renewal payment.

Annual Subscription Renewal:

• does not include an additional ring;
• does not include a charger, accessory, or replacement device;
• does not include other physical hardware; and
• does not create a shipment unless a separate official written offer expressly states otherwise.

If an eligible customer does not complete a customer-initiated renewal, connected services may become inactive or unavailable after the current service period ends.

5. Product Information and Availability

Sanislink aims to describe products, variants, services, specifications, compatibility, included items, and availability accurately.

Product images are illustrative. Actual appearance may vary because of screen settings, lighting, manufacturing tolerances, materials, product revisions, or other reasonable factors.

Sanislink may correct or update product descriptions, technical information, pricing, availability, or other content when necessary.

Sanislink may discontinue a product, service, feature, variant, or offer, subject to accepted orders and mandatory legal obligations.

Sanislink may limit quantities, regions, accounts, or transactions to prevent fraud, resale, abuse, inventory errors, sanctions violations, or other legal or operational risks.

6. Ring Size and Variant Selection

You are responsible for reviewing the Ring Sizing Guide and selecting the intended ring size, color, and other variant before submitting an order.

Where a printable guide is used, it should be printed at 100% scale and checked against the reference measurement stated in the guide.

If you are between two sizes, the applicable product instructions may recommend the larger size.

Sizing comfort can vary depending on finger shape, temperature, hydration, time of day, activity, and personal preference.

Sanislink will not substitute a materially different size, color, product, or variant without your agreement.

Returns or exchanges based on size or preference remain subject to the Sanislink Refund and Return Policy.

7. Orders and Acceptance

7.1 Offer to Purchase

Submitting an order is an offer to purchase the products and services shown during checkout under these Terms and the applicable policies and disclosures.

An automated order acknowledgment confirms that Sanislink received the order. It does not prevent Sanislink from reviewing the order for payment, availability, fraud, compliance, pricing, or fulfillment issues.

An order is accepted when Sanislink confirms the order for fulfillment after successful payment or begins fulfillment, subject to applicable law.

7.2 Order Review and Refusal

Sanislink may decline, hold, or cancel an order where reasonably necessary because of:

• payment failure or reversal;
• suspected fraud or unauthorized payment;
• inventory or variant unavailability;
• incorrect pricing or material listing error;
• shipping restrictions;
• sanctions, export-control, customs, or legal restrictions;
• purchase limits or suspected resale;
• incomplete or inaccurate customer information;
• technical or system error; or
• another legitimate legal, security, or operational reason.

If Sanislink cancels an unshipped paid order, Sanislink will issue the refund required by applicable law and the Sanislink Refund and Return Policy.

7.3 Order Changes

Review your order carefully before submission.

Contact support@sanislink.com immediately to request a change.

Sanislink cannot guarantee that a product, variant, address, or order can be changed after payment confirmation, inventory allocation, device assignment, packaging, export processing, or shipment.

7.4 No Material Substitution Without Agreement

If an ordered product or selected variant becomes unavailable, Sanislink may offer:

• an available alternative;
• a revised shipment date; or
• cancellation of the affected order for a full refund.

Sanislink will not substitute materially different merchandise without your agreement.

8. Ceramic Pre-Order Processing and Shipment Timing

Ceramic Ring Starter Kit orders are generally prepared and shipped within 20 business days after payment confirmation, unless a different preparation or shipment period is clearly stated on the product page, during checkout, or in the order confirmation.

Business days do not include weekends or public holidays applicable to the fulfillment operation.

The stated period is an order-preparation and dispatch estimate. It does not include carrier delivery time after dispatch.

Preparation may include:

• payment verification;
• inventory allocation;
• product inspection;
• device assignment;
• packaging;
• export processing; and
• transfer to the carrier.

Sanislink must have a reasonable basis for any shipment estimate it provides.

If Sanislink determines that it cannot ship within the stated period, Sanislink will notify the customer within the period required by applicable law and provide, where reasonably available:

• a revised estimated shipment date; and
• a choice to accept the delay or cancel the affected unshipped order for a full refund.

If Sanislink cannot fulfill the order or cannot provide an appropriate revised shipment date, Sanislink may cancel the order and issue a full refund.

For a cancellation required because Sanislink cannot ship the unshipped merchandise on time, the refund will include the amount paid for the canceled merchandise and any shipping, handling, or other order charges required to be refunded by applicable law.

9. Prices, Payment, Taxes, and Billing

9.1 Prices

The applicable product price is the price displayed during checkout when the order is submitted, subject to correction of an obvious error as permitted by applicable law.

Prices, offers, and promotions may change before an order is submitted.

Promotional terms may apply in addition to these Terms.

9.2 Payment

You represent that:

• you are authorized to use the selected payment method;
• the payment and billing information is accurate;
• the transaction does not violate applicable law; and
• you will pay the amounts shown during checkout.

Payments may be processed through Shopify and authorized payment providers, including Shopify Payments, Shop Pay, PayPal, Google Pay, card networks, banks, and other providers available during checkout.

Payment providers may apply their own terms and privacy notices.

9.3 Shipping Charges

Shipping charges are paid by the customer and are shown during checkout before the order is submitted.

Sanislink currently uses a region-based shipping structure, generally consisting of:

• USD 20 for Selected Popular Regions, or the localized currency equivalent displayed during checkout; and
• USD 35 for Other Supported Regions, or the localized currency equivalent displayed during checkout.

The shipping amount displayed during checkout is the applicable shipping charge for that order.

9.4 Taxes, Duties, and Import Charges

Unless expressly stated otherwise during checkout or in a written order confirmation, product prices and shipping charges do not include:

• customs duties;
• import taxes;
• VAT;
• brokerage fees;
• customs-clearance charges;
• carrier advancement fees;
• destination-country handling charges; or
• other import-related charges.

The recipient is responsible for those charges under the delivery terms described below, except where applicable law requires otherwise.

10. Shipping and Delivery

10.1 Shipping Origin

Physical-product orders currently ship from China.

Orders may be prepared, inspected, assigned, packaged, and dispatched by Sanislink or authorized manufacturing, fulfillment, logistics, and carrier partners acting on Sanislink’s behalf.

10.2 Delivery Terms

Unless expressly stated otherwise during checkout or in a written order confirmation, cross-border physical-product orders are shipped DAP to the delivery address provided in the order, Incoterms® 2020.

Under the applicable DAP rule:

• Sanislink arranges transportation to the named delivery destination;
• the recipient is responsible for applicable import clearance and import-related charges; and
• delivery and risk allocation are governed by DAP Incoterms® 2020, subject to mandatory consumer rights.

Nothing in these Terms transfers transit risk to the customer merely because Sanislink has handed the product to a carrier where DAP applies.

10.3 Delivery Estimates

Carrier delivery estimates begin after dispatch and are not guaranteed unless Sanislink expressly states otherwise in writing.

Delivery may be affected by:

• destination;
• customs processing;
• carrier operations;
• public holidays;
• weather;
• transportation disruption;
• local delivery conditions;
• regulatory or security inspections;
• incomplete customer information; or
• other circumstances outside Sanislink’s reasonable control.

10.4 Shipping Address

You are responsible for providing a complete, accurate, current, and deliverable shipping address and contact information.

You may be responsible for reasonable additional costs caused by an incorrect, incomplete, outdated, or undeliverable address, except where prohibited by law.

10.5 Customs Cooperation

You are responsible for responding to lawful carrier or customs requests, completing required import procedures, and paying applicable import charges within the required period.

Failure to complete import clearance may result in delay, storage, return, abandonment, seizure, or destruction of the package.

10.6 Refused, Unclaimed, and Undeliverable Packages

Refunds for refused, unclaimed, abandoned, or undeliverable shipments are governed by the Sanislink Shipping Policy and Refund and Return Policy.

Any available refund may be reduced by actual non-recoverable shipping, return, customs, carrier, storage, or handling costs where permitted by applicable law.

11. Tracking, Loss, Damage, and Incorrect Items

When tracking is available, Sanislink will provide tracking information after dispatch.

Tracking availability, scan frequency, and estimated delivery information depend on the carrier and destination.

If tracking shows an unusual delay or possible loss, contact support@sanislink.com with the order number and tracking information.

If an item arrives damaged, defective, incorrect, or incomplete, contact support@sanislink.com as soon as reasonably possible and provide the information requested in the Refund and Return Policy.

Do not discard the product, packaging, shipping label, or included components until Sanislink has reviewed the issue and provided instructions.

Available remedies may include investigation, replacement, repair, missing-component fulfillment, return, or refund, depending on the circumstances and applicable law.

12. Cancellations, Returns, and Refunds

12.1 Cancellation Before Shipment

You may request cancellation before shipment by contacting support@sanislink.com with the order number and the email address used for the purchase.

A cancellation request is not complete until confirmed by Sanislink.

If the order has already shipped, the return procedures will apply.

12.2 Returns

Eligible ordinary return requests must generally be submitted within 14 calendar days after delivery, unless a longer period is required by applicable law.

Return eligibility, product-condition requirements, exclusions, return-shipping responsibility, inspections, and refunds are governed by the Sanislink Refund and Return Policy.

12.3 Return Authorization and Address

Do not send a product back before receiving written return authorization and a designated return address from Sanislink.

Sanislink does not use one publicly listed return address for all orders.

The registered office listed in Section 31 is not a product return address.

12.4 Refunds

Approved refunds are generally issued to the original payment method, subject to applicable law and payment-provider processing times.

Original shipping, return shipping, customs duties, taxes, brokerage fees, clearance fees, carrier charges, and other third-party charges may be non-refundable for ordinary approved returns, as described in the Refund and Return Policy and permitted by applicable law.

13. Annual Service Access

The Ceramic Ring Starter Kit includes the first year of eligible Sanislink app ecosystem access, as described on the product page.

Connected service access may require:

• a valid Sanislink account;
• a compatible device;
• an assigned or registered ring;
• an active service period;
• supported software;
• internet or wireless connectivity; and
• compliance with these Terms.

Features may vary by product, device, account, software version, location, permissions, and service status.

Sanislink may display service status and service-period information in the App.

Annual renewal is customer-initiated and is not automatically charged.

Deleting an account does not automatically resolve an existing service-period, refund, support, or order issue.

14. App, Firmware, Connectivity, and Updates

Sanislink may provide software, firmware, security, compatibility, or feature updates.

Some updates may be necessary for security, connectivity, device operation, legal compliance, or continued service access.

You agree not to interfere with, reverse engineer, bypass, modify, or misuse firmware, security controls, device identifiers, assignment records, service-status controls, or account protections, except where applicable law expressly permits such activity.

Sanislink does not guarantee uninterrupted connectivity, continuous synchronization, or compatibility with every device, operating system, network, or third-party service.

15. Privacy and Consumer Health Data

Sanislink processes personal information as described in the Sanislink Privacy Policy:

shop.sanislink.com/policies/privacy-policy

Consumer health data is also governed by the Sanislink Consumer Health Data Privacy Policy:

shop.sanislink.com/pages/sanislink-consumer-health-data-privacy-policy

By using features that process consumer health data, you acknowledge the applicable disclosures and agree to any separate consent presented where required by law.

Do not submit another person’s consumer health data unless you are legally authorized to do so.

Sanislink does not intend to use raw consumer health measurements for targeted advertising or provide raw consumer health measurements to Shopify Network Intelligence, advertising networks, manufacturers, fulfillment providers, shipping carriers, or customs providers.

16. HSA, FSA, Insurance, and Benefit Programs

Sanislink does not represent or guarantee that any product, service, or purchase qualifies for reimbursement through an HSA, FSA, insurance policy, private health extras program, employee benefit, wellness benefit, health bonus, or similar program.

Eligibility depends on the customer’s provider, plan terms, applicable rules, documentation requirements, and location.

Customers should confirm eligibility directly with the applicable plan administrator or benefits provider before purchasing.

17. No Guaranteed Results

Individual experiences vary.

Sanislink does not guarantee:

• a particular activity, sleep, stress, recovery, habit, or wellness result;
• a particular sensor reading or trend;
• uninterrupted data collection;
• perfect accuracy;
• compatibility with every user, finger, activity, environment, or device;
• reimbursement eligibility;
• product-interest availability;
• referral earnings; or
• a future feature, product, price, or launch date.

18. Intellectual Property

The Services and their content, including trademarks, names, logos, text, graphics, product images, software, app interfaces, databases, designs, audio, video, documentation, and arrangement, are owned by or licensed to Sanislink and are protected by applicable intellectual-property laws.

Subject to these Terms, Sanislink grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for personal, lawful, non-commercial purposes.

You must not, except where applicable law expressly permits:

• copy, reproduce, modify, distribute, sell, sublicense, or create derivative works from the Services;
• remove ownership or legal notices;
• use Sanislink trademarks without written permission;
• reverse engineer software or firmware;
• extract or republish databases or substantial content;
• use content to train or operate a competing system without authorization; or
• misrepresent an affiliation with Sanislink.

All rights not expressly granted are reserved.

19. Feedback and User Submissions

If you voluntarily submit feedback, suggestions, reviews, ideas, comments, photographs, or other content (“Feedback”), you grant Sanislink a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, publish, translate, distribute, display, and otherwise use that Feedback to operate, support, improve, and promote the Services.

This license does not authorize Sanislink to use consumer health data contrary to the Privacy Policy, Consumer Health Data Privacy Policy, or applicable law.

You represent that:

• you have the rights required to submit the Feedback;
• the Feedback is accurate to the best of your knowledge;
• any incentive or compensation is appropriately disclosed; and
• the Feedback does not violate another person’s rights or applicable law.

Sanislink may moderate or remove Feedback where reasonably necessary.

20. Acceptable Use and Prohibited Conduct

You may use the Services only for lawful purposes.

You must not:

• violate applicable law or another person’s rights;
• submit false, fraudulent, misleading, or unauthorized information;
• impersonate another person or entity;
• interfere with security, authentication, access controls, or service availability;
• introduce malware or harmful code;
• scrape, crawl, extract, or access the Services through unauthorized automated means;
• bypass CAPTCHAs, rate limits, robots instructions, or technical restrictions;
• attempt unauthorized access to an account, device, database, system, or network;
• misuse product serial numbers, assignments, activation records, or service status;
• collect another person’s personal information without authorization;
• use the Services to harass, threaten, abuse, defame, or harm another person;
• resell or commercially exploit the Services without written authorization; or
• use the Services in a manner that creates unreasonable security, legal, or operational risk.

Sanislink may investigate, restrict, suspend, or terminate access where reasonably necessary to address a suspected violation.

21. Third-Party Services and Links

The Services may use or link to third-party tools and services, including Shopify, payment providers, shipping carriers, cloud providers, app platforms, and other integrations.

Third-party services are governed by their own terms and privacy notices.

Sanislink is not responsible for an independent third party’s content, availability, security, privacy practices, or acts, except to the extent required by applicable law or a contract with Sanislink.

22. Relationship with Shopify

Shopify provides ecommerce infrastructure used by the official Sanislink online store.

Products and services sold by Sanislink are sold by Sanislink Inc.

Shopify is not the manufacturer, seller, fulfillment provider, or warrantor of Sanislink products merely because the store uses Shopify infrastructure.

Nothing in these Terms limits any responsibility that Shopify independently has under its own terms, privacy notice, or applicable law.

23. Referral, Loyalty, and Engagement Features

Sanislink may offer referral, loyalty, community, promotional, or engagement features.

Unless an official written offer expressly states otherwise:

• rewards are promotional and subject to eligibility and program rules;
• participation does not guarantee earnings or payment;
• points, Energy Blocks, status labels, progress indicators, Genesis Node status, or similar features are not money;
• those features are not cryptocurrency, securities, equity, ownership rights, investment contracts, deposits, or guaranteed financial value;
• those features are not freely tradable or redeemable for cash unless official written terms expressly permit redemption; and
• Sanislink may modify, pause, restrict, or end a program, subject to earned rights and applicable law.

Sanislink does not issue cryptocurrency, tokens, securities, or tradable digital assets through the Services.

24. Service Changes, Suspension, and Termination

Sanislink may modify, suspend, restrict, or discontinue a feature or Service where reasonably necessary because of:

• security;
• fraud or abuse;
• legal or regulatory requirements;
• platform or provider changes;
• compatibility;
• maintenance;
• product or service discontinuation; or
• operational necessity.

Sanislink will honor mandatory rights and accepted-order obligations.

Sanislink may suspend or terminate an account for a material or repeated violation of these Terms, fraud, unlawful conduct, security risk, or misuse.

You remain responsible for amounts lawfully due before termination.

Provisions that by their nature should survive termination will remain effective, including intellectual property, payment obligations, disclaimers, liability limits, dispute provisions, and privacy obligations.

25. Disclaimer of Warranties

Nothing in these Terms excludes or limits a warranty, guarantee, condition, consumer right, or remedy that cannot legally be excluded or limited.

To the fullest extent permitted by applicable law, and except for any express written warranty provided by Sanislink:

• the Services are provided on an “as is” and “as available” basis;
• Sanislink does not guarantee uninterrupted, error-free, or continuously available Services;
• general wellness information may contain estimates, limitations, delays, or inaccuracies; and
• implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement are disclaimed to the extent legally permitted.

Some jurisdictions do not allow certain exclusions or limitations. In those jurisdictions, the exclusions and limitations apply only to the maximum extent permitted by law.

26. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including any liability for fraud, willful misconduct, or another category protected by mandatory law.

To the fullest extent permitted by applicable law, Sanislink and its directors, officers, employees, affiliates, agents, contractors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for loss of profits, revenue, business opportunity, goodwill, or data, arising from or relating to the Services or a product.

To the fullest extent permitted by applicable law, Sanislink’s aggregate liability arising from or relating to a specific paid transaction will not exceed the amount paid to Sanislink for the product or service giving rise to the claim during the twelve months before the event giving rise to liability.

The foregoing limits do not reduce any refund, replacement, warranty, product-liability, privacy, consumer-health-data, or other remedy that applicable law does not permit Sanislink to exclude or limit.

27. Indemnification

To the extent permitted by applicable law, you agree to indemnify Sanislink against third-party claims, losses, damages, and reasonable legal costs arising from:

• your unlawful use of the Services;
• your material breach of these Terms;
• your infringement of another person’s rights; or
• information or content you submit without lawful authority.

This section does not require you to indemnify Sanislink for Sanislink’s own negligence, unlawful conduct, breach, or other responsibility that cannot legally be shifted to you.

28. Errors, Corrections, and Omissions

The Services may occasionally contain typographical, technical, pricing, availability, or other errors.

Sanislink may correct an error, update information, or cancel an affected order where permitted by applicable law.

If Sanislink cancels a paid unshipped order because of an error, Sanislink will issue the required refund.

29. Electronic Communications

You agree that Sanislink may provide order, account, support, service-status, policy, and legal communications electronically, including by email, in-app notice, website notice, or account interface, where permitted by applicable law.

You are responsible for maintaining a current email address.

Marketing communications remain subject to your communication preferences and applicable opt-out rights.

30. Governing Law and Disputes

These Terms and transactions with Sanislink are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except where mandatory law requires otherwise.

The parties agree that any dispute not resolved informally may be brought in the state or federal courts located in Delaware, and each party consents to the jurisdiction of those courts, except where mandatory consumer law grants the customer the right to bring a claim in another forum.

Before filing a formal claim, you may contact support@sanislink.com and provide a reasonable description of the dispute so the parties can attempt an informal resolution.

These Terms do not require arbitration and do not waive any non-waivable right to bring an eligible claim before a court, regulator, or consumer-protection authority.

31. Company and Contact Information

Sanislink Inc.

Registered Office: 8 The Green, Ste A Dover, Delaware 19901 United States

Business Registration Number: 10109219

Official Online Store: shop.sanislink.com

General Support and Terms Questions: support@sanislink.com

Privacy and Compliance: compliance@sanislink.com

The registered office above is not a product return address.

Approved returns must be sent only to the designated return address provided by Sanislink in writing after a return request is approved.

32. Changes to These Terms

Sanislink may update these Terms to reflect changes in:

• products or services;
• business practices;
• technology;
• service providers;
• legal or regulatory requirements; or
• operational needs.

Sanislink will publish updated Terms and revise the “Last updated” date.

Where required by law, Sanislink will provide additional notice or obtain consent before a material change takes effect.

Changes will not retroactively remove rights that have already vested under an accepted order or applicable law.

33. Severability

If a provision of these Terms is found unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or severed, and the remaining provisions will remain effective.

34. No Waiver

A failure or delay by Sanislink to enforce a provision is not a waiver of that provision or any other right.

35. Assignment

You may not transfer these Terms or an account without Sanislink’s prior written consent.

Sanislink may assign these Terms in connection with a merger, acquisition, restructuring, financing, sale of assets, or transfer of the applicable business, subject to applicable law.

36. Entire Agreement and Order of Priority

These Terms and the incorporated policies form the agreement between you and Sanislink regarding the Services.

If documents conflict, the following order generally applies to the specific matter:

• mandatory applicable law;
• a written product-specific offer or checkout disclosure;
• the applicable order confirmation;
• the Sanislink Consumer Health Data Privacy Policy for covered consumer health data;
• the Sanislink Privacy Policy for personal information;
• the Sanislink Refund and Return Policy for returns and refunds;
• the Sanislink Shipping Policy for shipping and delivery; and
• these Terms.

A product-interest registration is governed by its specific non-binding disclosures and does not become a purchase agreement.

37. Mandatory Consumer Rights

Nothing in these Terms excludes, restricts, or modifies any consumer, privacy, product, warranty, refund, or other right or remedy that cannot legally be excluded, restricted, or modified.

Where these Terms conflict with a mandatory applicable legal requirement, the mandatory legal requirement will apply.